MyChat
Answer the customers’ queries quickly and accurately with our AI chatbot tailored to your brand tone. MyChat, our AI Assistant, answers queries to help you retain customers, generate qualified leads, and resolve common queries instantly.
MyChat is an AI agent that studies your website, PDFs, policies, and any other text input to answer your customers.
Customers receive instant support without increasing your company’s headcount.
Welcome visitors, respond to queries, and turn traffic into conversions with a fully-branded AI chat widget embedded right on your website. The AI powered chatbot can provide customers with real-time answers without your team’s involvement.
Develop a customer service chatbot to resolve basic and some complex support questions. Train it with your help, PDFs, product manuals, and past tickets, so it sounds like your best support agent.
Build a conversational AI assistant to help users with complex queries, product recommendations, and self-service tasks. It understands context, remembers the conversation, and delivers helpful, human-quality responses.
Optimize your loading speed by using our AI Assistant to create a customizable AI Chat Widget. It guides the customers whenever they need assistance regarding policies, purchase, recommendations, order tracking, or more.
Benefits
The Internet has made impulse buying possible even at 2 AM. Our AI powered chatbot can handle inquiries, resolve issues, and deliver accurate answers 24/7 so your leads convert without human involvement.
MyChat is a customer support chatbot which will answer all your queries in seconds for better customer satisfaction. Whether it’s a product inquiry or tracking an order, our chatbot can do it all!
Our next-gen AI assistant can process hundreds of requests with zero lag and zero bugs. It saves you the cost of building a team that scales in headcount and salaries as you grow your business.
Better customer satisfaction comes from faster and to-the-point answers. Our MyChat provides effective AI Customer Service, maintaining your brand tone, and accurately answering questions from training data.
Capture the details of your visitors and turn them into qualified leads by answering them. Your team can focus on closing the deals instead of depending on paid ads and other media to collect customer data.
Offer an AI chatbot App to answer common questions such as FAQs, order status, appointment booking, and basic troubleshooting online. This way, your team can do more and invest their efforts in more valuable tasks.
Use Cases
MyChat is among the best AI chatbots that you can customize to your business needs. It is made using RAG-based technology so that you can train it based on your websites, PDFs, and text. Here’s what you can build using our AI Agent.
Welcome visitors, respond to queries, and turn traffic into conversions with a fully-branded AI chat widget embedded right on your website. The AI powered chatbot can provide customers with real-time answers without your team’s involvement.
Develop a customer service chatbot to resolve basic and some complex support questions. Train it with your help, PDFs, product manuals, and past tickets, so it sounds like your best support agent.
Build a conversational AI assistant to help users with complex queries, product recommendations, and self-service tasks. It understands context, remembers the conversation, and delivers helpful, human-quality responses.
Optimize your loading speed by using our AI Assistant to create a customizable AI Chat Widget. It guides the customers whenever they need assistance regarding policies, purchase, recommendations, order tracking, or more.
Upload your PDFs, paste your URLs, or add text directly to build a private, searchable AI knowledge base. MyChat’s RAG (Retrieval-Augmented Generation) pipeline ensures responses reflect your brand.
Not every conversation should stay with the bot. MyChat detects when a query needs human judgment and transfers the conversation to a live agent. Thus, your team can understand the query and respond accordingly.
Business Functions
MyChat powers AI-driven conversations across industries and functions as it is trained on the data you provide.
Resolve FAQs and complaints regarding the purchases and returns, and provide real-time updates through the AI customer service chatbot. This chatbot scales with you without any high cost.
Engage website visitors proactively, showcase the right products or services, and guide prospects through the decision journey. MyChat acts as your AI Agent that engages customers for conversion.
Extract AI Chatbot conversation data to get qualified leads 24/7. You can optimize your CRM workflows and reach the right customers to increase the conversion rate.
Let your customers book meetings, demos or service appointments online with an AI chatbot. The bot can either automate the process or redirect the customer to the right contact page or form.
Give your team fast access to HR policies, product specifications, onboarding documents, internal SOPs and more with a private AI assistant. This advanced AI assistant drastically reduces internal misunderstandings and delays.
Use a customer service chatbot to deal with questions about products, shipping, discount codes and post-purchase queries. MyChat helps you get more conversions, and also shrink cart abandonment.
Why Choose Our AI Chatbot Platform
No more “I’m sorry, I didn't understand that,” with MyChat. Here is why our customer chose us.
We use the RAG system that empowers you to train your AI chatbot App. You can feed it your website, PDFs, and other forms of text input to build a knowledge base. An AI assistant uses this knowledge base to answer customers’ queries accurately.
Build your AI-powered chatbot without writing a single line of code. Set your brand colours easily, upload a logo, craft a custom greeting, select response tone, and customise behaviour all from an intuitive, non-technical dashboard.
The AI agent is designed to reply intelligently to answer questions and manage internal workflow. Therefore, it can manage conversations, gather structured data and guide the users to the team when necessary.
Understand what your customers are asking, where conversations break down, and how your AI chatbot is performing with built-in reporting dashboards. Use data to identify customer behaviour and improve your chatbot’s accuracy.
Antigravity Apps enables you to deploy AI chatbot on your website, web app, customer portal, and internal tools. You can create one knowledge base to keep the brand consistency in your answers on all platforms.
We prioritize the security of your data and even your conversations with the customers. Therefore, MyChat uses advanced data encryption and authentication to make sure that all sensitive data is private and kept secured.
How It Works
Launch your customized AI chatbot with three easy steps. No coding needed!
The RAG system works by retrieving information from a pre-built knowledge base. MyChat allows you to enter your data by pasting a website URL, uploading product & policy related PDFs, or by typing text directly to build a knowledge base.
With MyChat, you can adjust the look and vibe of your AI agent, so it matches your brand. Set up a configuration so it responds to the questions with precision and, when it turns necessary, guides the user to human support.
This AI chatbot can go live fast on any online platform. It can handle answering of customer questions, helps generate qualified leads, sets up appointments, and also provides support around the clock.
Knowledge Inputs
Website pages
Product and policy PDFs
Product manuals
Past support tickets
Support content
Internal SOPs and documentation
Direct text input
Why Teams Choose It
Fast deployment across web properties and internal tools
Custom branding and tone control
Scalable support for repeated questions
Lead capture without waiting for manual intervention
One knowledge layer that can serve multiple channels
Security-minded deployment for customer conversations
Always-on support coverage for common customer questions.
Faster visitor response times and a more consistent customer experience.
Lower support load on human teams handling repetitive queries.
A flexible AI assistant that can evolve as the knowledge base grows and changes.
FAQ
AI chatbot is a software application that uses artificial intelligence to imitate human conversation. Unlike the rule-based bots that only work inside rigid scripts, an advanced AI assistant like MyChat can handle natural language, interpret the question, and then come back with an appropriate response.
MyChat uses Retrieval Augmented Generation (RAG) technology to give customers accurate answers. When someone types a message, the AI agent goes looking through your knowledge base for the most relevant bits, and then it crafts a clear response in your brand’s tone.
Definitely. Simply add your website URL and MyChat will scrape and index your pages into the AI knowledge base. You can also add PDFs and type text in directly. The more you feed it the smarter and more precise your AI chatbot gets.
No, you don’t need to have any technical knowledge to set up the chatbot; we have designed our AI agent for non-tech people. MyChat AI chatbot app gives you a simple dashboard to input and configure your data.
Yes. You can control the visual appearance (colors, logo, avatar), the chatbot’s name and greeting, response tone (professional, friendly, concise), the topics it covers, and the conditions under which it escalates to a live agent without any coding.
A customer service chatbot can handle large volumes of repetitive queries by retrieving information from the knowledge base without any human intervention . This means your customers get answers instantly, and your team can focus on more complex tasks related to customer support.
Yes. MyChat is an open source project, you can clone it from GitHub, check out the whole codebase and run your own version for free. If you need any help, please get in touch with us.